I open Safari and try to load Google for instance.However Safari does behave in a weird way (which was the case before I followed those instructions). Needless to say it did not solve the problem. I emptied all the cache and cleared the whole history from forever.So I have some good and bad news: I managed to update to Catalina (!!) but the Apple ID and Safari problems are not resolved.įIRST, I followed the instructions on this page (given by Support yesterday) I am almost about to reset my laptop and reboot it with my latest Time Machine backup but I would like to avoid that if possible. I did run a Wireless Diagnostics and it says that there is a conflict with the country codes (I am in DE and my wifi is EU, and I don't know how to fix that.).Īny help/advice will be greatly appreciated. My Mac knows that I am in Berlin (Germany) and is on the correct time zone. I have tried to do it in Safe mode (restarting the computer while holding Shift). Or it finds the Catalina update and the download starts but stops at 7.67mb.Or it finds the Catalina update but cannot start the download (because it can't reach the Apple server if I remember correctly).Or it can't find the any update (because it can't reach the Apple Server if I remember correctly).Either it says that my Mac is up to date (rarely).Now about the update, my Mac Book Air 2013 is on MacOS Mojave 10.14.6 and here what happens when I go to Software Updates:

Safari cannot load any page (I emptied the cache and google worked for a little bit then it stopped working again).I can't sign in with my Apple ID to iCloud, the App Store or iTunes Store (but on my phone it is working).I have been having trouble with this for almost a week now.

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